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HP Recommended

The user above has a wired connection and experiences the same problem?

 

- I use an Orbi mesh router. The IP addresses that are being printed out are IP addresses of the printer

- The devices on the network are the printer, a Simplisafe security system, Ring security cameras, a Mac laptop, a desktop PC, an Android phone, a Kindle, a Visio TV, and an iOS Phone.

HP Recommended

Wired or wireless, anything on the network could be testing the IP addresses of devices on the network and the printer thinks it needs to print it instead. Given what you have on your network, I'd suspect the router as the most likely. I'm not familiar with that brand, so I can't help with ideas as to what to check. 

HP Recommended

Thank you for this insight.

 

I searched for "Orbi" and "unwanted printing":

 

https://community.netgear.com/t5/Orbi/Unwanted-printing/td-p/1822358

 

It appears Orbi's security software is the culprit!

 

https://community.netgear.com/t5/NETGEAR-Armor/Printer-spontaneously-prints-when-Netgear-Armor-Secur...

 

[To be clear anyone searching for this in the future: the problem is Orbi's "Armor" security. It pings the printer once a week and sends those stupid test pages, and there's no way to stop it from doing that. So you just have to turn off the Armor software.]

HP Recommended

Wow! Awesome! Glad I was able to help and you found the culprit! So the solution is to turn off the security scan or get a different router. Simple enough. 🙂

HP Recommended

Yep, you guys nailed it. Orbi and it's wonderful Vulnerability scans. 

 

Thank you both for the help and insight. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.