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- HP Community
- Printers
- LaserJet Printing
- HP Color LaserJet Pro M452dw print quality issues

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09-29-2019 11:19 AM
Lately I've been having printer issues. When I print b/w, I get red spots all over the page; when I print color, there are no red spots, but the color is washed - for example, greys are not grey, but pinkish. Until recently everything was fine - vibrant colors and no spots. I have NOT changed toner cartridges, and the toner cartridges all register as having enough toner. I'm attaching a couple of photos of the issues. HELP! Don't really want to have to buy a new printer, and no one repairs them anymore, which is ecologically appalling. Thanks!
09-29-2019 08:07 PM - edited 09-29-2019 08:08 PM
most likely a failed magenta cartridge, If 3rd party toner this is pretty normal, regardless of toner level. In regards to fixing, the problem is that consumers do not want to pay a fair amount for technician's time. People expect to get devices repaired for 50.00 when it might take 3-4 hours to repair.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.