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HP Recommended
HP Color LaserJet M452dw
Microsoft Windows 10 (64-bit)

Lately I've been having printer issues.  When I print b/w, I get red spots all over the page; when I print color, there are no red spots, but the color is washed - for example, greys are not grey, but pinkish.  Until recently everything was fine - vibrant colors and no spots.  I have NOT changed toner cartridges, and the toner cartridges all register as having enough toner.  I'm attaching a couple of photos of the issues.  HELP!  Don't really want to have to buy a new printer, and no one repairs them  anymore, which is ecologically appalling.  Thanks!

 

black and white page.jpgColor page.jpg

1 REPLY 1
HP Recommended

most likely a failed magenta cartridge, If 3rd party toner this is pretty normal, regardless of toner level. In regards to fixing, the problem is that consumers do not want to pay a fair amount for technician's time. People expect to get devices repaired for 50.00 when it might take 3-4 hours to repair.

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