HP Color LaserJet Pro MFP 4303dw Printer

[RKMore]

We have HP color jet pro MFP 4303dw . We repaired from hp month ago. But now same problem was occurred.

The error is C8.CB.DD.0B 

FW Ver. :6.17.5.34-202412122146

[70007]

Hello RKMore,

Thank you for posting your concern,

If you are encountering the C8.CB.DD.0B error on your HP Color LaserJet Pro MFP 4303dw again after a recent repair, it is advisable to follow up with HP Support directly. Since the printer was serviced not long ago, there might still be service coverage or warranty applicable to address recurring issues.

Here’s what you can do:

1. Contact HP Support: Reach out to HP Customer Support with your repair history. Provide them with the current error code and firmware version, along with details of the previous repair. They might have specific insights into recurring issues with your printer model.

2. Service Documentation: Have any documentation or reference numbers from the previous repair ready to assist with your case. This can expedite the support process.

3. Warranty Check: Verify if the repair is covered under HP's warranty or service guarantee. Oftentimes, repairs have a warranty period during which recurrence of the same problem might be resolved without additional costs.

4. Firmware Update: Confirm that the firmware is updated to the latest version. Sometimes errors might be addressed in newer firmware updates.

Taking these steps will help you determine the best course of action and potentially resolve the issue with your printer. If direct support is needed, HP will provide guidance on repair or replacement options.