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HP Recommended
HP Color LaserJet Pro MFP M177fw
Microsoft Windows 10 (64-bit)

Hi,

I ran 10 times the cleaning function but the Image of my HP Color LaserJet Pro MFP M177fw still looks pretty bad:

HP Color LaserJet Pro MFP M 177 -2.jpg

HP Color LaserJet Pro MFP M 177 -3.jpg

HP Color LaserJet Pro MFP M 177 .jpg
Could the image drum be the problem?

Kind regards

2 REPLIES 2
HP Recommended

The cyan magenta and yellow look ok to me but your black is definitely causing you issues. I would start by replacing the black cartridge.  A bad drum would normally affect all colors

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HP Recommended

Many thanks! 😃 I'll replace Black tomorrow and post the result 😃
Again many thanks,
Elmar

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