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‎06-12-2019 06:12 AM

HP Recommended
Product: CF377
Operating System: Microsoft Windows 10 (64-bit)

Hi folks. I have a problem with my printer and I hope someone could help me. I have HP  Color LaserJet Pro MFP M477fnw and it was working really fine until one day it suddenly shows 59.FO Error and its kinda annoying cause I have to restart the printer everytime. And now the problem do persist. When I try to reboot my printer, still the error shows up. Can someone help me find a solution on this? Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-12-2019 09:30 AM

HP Recommended

This error on this model is most often caused by an issue with the DC controller which you can fix by applying a DC controller update. 

 

You can download from this dropbox. Read the instructions before starting this update.

 

https://www.dropbox.com/sh/bb152avrl4ldbvq/AAAwFzMKOCxgKKrIPDgiL8C2a?dl=0 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

10 REPLIES 10

‎06-12-2019 09:30 AM

HP Recommended

This error on this model is most often caused by an issue with the DC controller which you can fix by applying a DC controller update. 

 

You can download from this dropbox. Read the instructions before starting this update.

 

https://www.dropbox.com/sh/bb152avrl4ldbvq/AAAwFzMKOCxgKKrIPDgiL8C2a?dl=0 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎06-15-2019 01:31 AM

HP Recommended

Seems the problem is solved. Im monitoring the printer for several days and until now the error is not showing again..Thanks boss!

‎11-28-2019 02:32 PM

HP Recommended

My error was 59.fo. I follewed you 'procedure' and I have the right number 15101. This means this is fixed... I will see in future. Thanks! easy job.

 

‎12-03-2019 08:07 AM

HP Recommended

When I click on the dropbox link I get this message:  Error (500) Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home. 

‎12-03-2019 08:30 AM

HP Recommended

I will check the link when I have some time today and PM you when fixed. Or try later, might be a glitch with Dropbox.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎12-12-2019 10:40 AM

HP Recommended

This fix worked beautifully thanks so much  

‎02-07-2020 12:15 AM

HP Recommended

I have followed the procedure several times.  Doesn't reboot any time.  Everything else follows the steps perfectly. 

‎02-11-2020 01:55 PM

HP Recommended

the down load was not showing only system volume information   

‎02-11-2020 02:00 PM

HP Recommended

Disregard the last email, I had to put it on the flash drive, I will see if it works.  

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