• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎12-03-2019 04:06 PM

HP Recommended
Product: HP Color Laserjet CM1312nfi MFP
Operating System: macOS 10.14 Mojave

I use the Director to scan from my HP color laserjet.  I am getting the warning on the HP director software and HP scan that the software won't work after OSX 10.14.  Printer is running great like it always has, just need updated software to keep using it.

1 person had the same question
1 REPLY 1

‎12-03-2019 10:20 PM

HP Recommended

Hi,

The HP Director software only supports 32-bit, it is not supported for years on any later OS version, the latest supported Mac OS X version was 10.7.

 

Your printer only supports printing and faxing with any later OS, although it may have worked with not officially supported OS versions in the past.

 

You may try the 3rd party Vuescan application, it seems to support the CM1312 model without any drivers provided by the manufacturer:

https://www.hamrick.com/vuescan/hp_laserjet_cm1312.html#technical-information

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.