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HP Recommended
HP Color Laserjet CM1312nfi MFP
macOS 10.14 Mojave

I use the Director to scan from my HP color laserjet.  I am getting the warning on the HP director software and HP scan that the software won't work after OSX 10.14.  Printer is running great like it always has, just need updated software to keep using it.

1 REPLY 1
HP Recommended

Hi,

The HP Director software only supports 32-bit, it is not supported for years on any later OS version, the latest supported Mac OS X version was 10.7.

 

Your printer only supports printing and faxing with any later OS, although it may have worked with not officially supported OS versions in the past.

 

You may try the 3rd party Vuescan application, it seems to support the CM1312 model without any drivers provided by the manufacturer:

https://www.hamrick.com/vuescan/hp_laserjet_cm1312.html#technical-information

 

Shlomi



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