HP LJ CP5225DN: PCL XL Error

[GreatALF]

The problem is such, the printer periodically throws out an error on the printing

PCL XL Error
Subsystem: JPEG
Error: InternalError 0xc8
File Name: Derived_src/lx55.ndbg.cheetraster.c
Line Number: 397

Doesn't print any more.

Updated internal software of the printer to the latest version. Tried to change drivers.
On a network of 6 machines which can print on it.
Where still to dig?

[dansdaduk]

If the error is repeatable (i.e. exactly the same when reprinting the same document, using the same driver, to the same device), then it is likely that it is caused by a driver (or driver settings) fault.

There may be a more up-to-date driver available, or (depending on the printer model) you may perhaps be able to switch to a driver using a different Page Description Language(i.e. PCL5 or PostScript instead of PCL6 (the 'marketting' name for the PCL XL PDL)).

Note that HP has ceased production of the PCL5 variant of the Universal Printer Driver from Windows 10 onwards.

If the error(s) is/are random, they are much more likely to be the result of intermittent corruptions of the generated print stream between the workstation and the device (check cables, ports, switches, etc.).

With earlier generations of LaserJet printer, the format of the PCL XL error was slightly different (and conformed to the published language specification); e.g.:

PCL XL Error
  Subsystem: JPEG
  Error:     IllegalOperatorSequence
  Operator:  BeginImage
  Position:  173

 With this information, it was possible to compare a (repeatable) error with an analysis of a print stream (captured using the 'print to file' option), and (sometimes) work out what was wrong with the operator at the given position (which indicated the count of operators up to and including the erroneous one), and hence (perhaps) to lead to a workaround.

With the current generation  of printers, and the revised error message format, the File Name and Line Number values are only meaningful if you have access to the firmware source code (i.e. HP and/or whoever they sub-contract to write the firmware).

[ihcc2uni]

I have this exact same error. I have tried changing drivers, updating firmware, but it continues to print this error. I have noticed it only continues to print this error when the  network cable is plugged in. It prints it about every minute until it runs out of paper. Any suggestions on how/where to clear this error?

[SHThompson]

Delete the print job that is causing the isue.

[ihcc2uni]

Hi - I have cleared all print queues on the server, reset the Printer Server spooler and also changed the IP address of the printer so clients can't connect to it. Is the spooled document somehow stuck in the internal printer queue when network is detected?