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HP Recommended
LaserJet 4000
Microsoft Windows 7 (32-bit)

I've got a very old but still very functional HP LaserJet 4000.  When I try to remote into it via the web interface to change settings, the screen does not load properly.

It wants to load up a JAVA runtime and I have the latest version from oracle loaded but there must be some incompatibility.  I'm thinking it only works with a very old runtime.  I've tried it with different browsers like firefox and chrome but the result is pretty much the same.

 

Is there a workaround or a firmware update or something to fix this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You have the 600n jet direct card and the issues are known.  I think windows 95 was the last os that could communicate and give you the web page.  You could try downloading the latest firmware for your jet direct card and update it's firmware using hp download managere, but to be honest I do not think it will work.  The saving grace is you can make any and all changes you may need from the control panel of the printer.  Just navigate to the EIO menu on the printer and go through the menus.  A bit harder but it can be done.  Good Luck.

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3 REPLIES 3
HP Recommended

You have the 600n jet direct card and the issues are known.  I think windows 95 was the last os that could communicate and give you the web page.  You could try downloading the latest firmware for your jet direct card and update it's firmware using hp download managere, but to be honest I do not think it will work.  The saving grace is you can make any and all changes you may need from the control panel of the printer.  Just navigate to the EIO menu on the printer and go through the menus.  A bit harder but it can be done.  Good Luck.

HP Recommended
Today I found out that the newest version of Chrome does not support Java so I had to use Internet Explorer instead.

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HP Recommended

Thanks that actually does help, but you're right updating the firmware didn't fix the botched web interface, but at least my firmware is up to date now!

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