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HP Recommended
HP LaserJet Enterprise 700 color MFP M775dnavilion 65XX
Microsoft Windows 10 (64-bit)

In the print server, it says "needs attention" with no other specifics. Wen to the printer web page. No hints of anything wrong. Did a cold reset, as I could not find the direction on how to perform a hard reset. Additionally, took a look at the error log and it indicated a need for calibration. Did a calibration. No luck with any of this. Please advise.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

No error given than "Attention Needed".

 

Opened the print server, then the command prompt in Admin mode then stopped and started the spooler. Worked.

 

Thank you for your kindness in reaching out to me.

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2 REPLIES 2
HP Recommended

Please post the exact error codes from the error log.

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HP Recommended

No error given than "Attention Needed".

 

Opened the print server, then the command prompt in Admin mode then stopped and started the spooler. Worked.

 

Thank you for your kindness in reaching out to me.

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