• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎08-09-2019 01:20 PM

HP Recommended

My printer was working wonderfully until I installed a new router. I previously connected using an Android phone (new) and the HP apps.  There are no suggestions specific to my printer. Thank you everyone! 

2 people had the same question
3 REPLIES 3

‎08-12-2019 07:47 AM

HP Recommended

@glassfern53

 

Welcome to the HP Support Community.

 

Let's set up the Printer using the WPS method: https://support.hp.com/us-en/product/hp-laserjet-pro-mfp-m28-m31-printer-series/16647082/model/16647...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks

 

 


I am an HP Employee

Was this reply helpful? Yes No

‎08-12-2019 08:33 AM

HP Recommended

Hi, Thanks for your response but I already tried the usual setup. I don't have the Pro with the digital display. I ended up.figuring it out myself after hooking it up with a USB cable to my computer. I spent about four hours but I got it myself.

Was this reply helpful? Yes No

‎08-13-2019 05:13 PM

HP Recommended

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day!:)


I am an HP Employee

Tags (1)
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.