HP LaserJet P1005 won't install

[opedoo]

My Windows 10, 64 bit version is in Croatia.

I Hve the print driver and I followed the steps  but when it's installing the driver it doesn't reach the 1/4 mark and closes, so the computer can't find the drivers when plugging in the printer.

[Echo_Lake]

@opedoo

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Download and run HP Print and Scan Doctor: Follow steps from the link: Click here

Root level uninstall and reinstall printer drivers: 

• Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

To reinstall, click here. Basic drivers
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[opedoo]

Thanks for the reply!
Unable to remove drivers. When I try, I get the message: The HP LaserJet P1005 (x64) driver is being used to:
HP LaserJet P1005 (Copy 1),
although I don't have any printers on the Control panel.
When I try to delete drivers in the system 32, I get the message: The action cannot be performed because the file is opened in WmiPrvSE.exe 

[Echo_Lake]

@opedoo

Thank you for posting back. 

I appreciate your efforts to try and resolve the issue. As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[opedoo]

Thank you for the answer.

I still can't install the driver.
Can you look at the log file and how can I send it?

[Echo_Lake]

@opedoo

Thank you for posting back. 

I would request you to contact our Support and our Support Engineers should be able to Remote into your computer and sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/