• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
20.04
Ubuntu LTS

It is a surprise that HP Laserjet MFP M28 is not scanning unter Ubuntu 20.04 or 18.04 but HP declares it functional.

 

This worked for me:

Delete ippusbxd
sudo apt purge ippusbxd
Install driver hplib
Install libusb-0.1-4 , if not already installed
sudo apt install libusb-0.1-4
Make sure that the scan resolution doesn't exceed 300 dpi.

Many thanks to Kellerkind_2009 from the German Ubuntu forum for this suggestion.

https://forum.ubuntuusers.de/topic/hp-laserjet-mfp-m28a-drucken-funktioniert-sann/

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.