HP LaserJet Pro MFP M127fn does not recognize toner cartridge (replace black cartridge)

[galen7]

HP LaserJet Pro MFP M127fn does not recognize toner cartridge (Message is "replace black cartridge"). Have done multilple resets i.e. unplugging and replugging with and without cart. Cleaned contacts and yes replacement is official HP 83a. The scan function sill works but will not print anything, not even test page. It just beeps and flashes message as above. Hope someone has another suggestion.

[KrazyToad]

@galen7

Welcome to HP Support Community

I appreciate all your efforts and expertise in troubleshooting this issue

At this Point I would request you to contact HP Support for replacement cartridges or possible Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[galen7]

I tried your suggestion and since the warranty has expired it will not connect me to any form of help!!