HP LaserJet Pro MFP M28w - EWS Password lost. Need reset

[Sarev]

I have lost the custom password for the EWS in my HP LaserJet Pro MFP M28w. Is there any way to reset it to default? 

I need to solve this because it will not let me change any settings without the EWS password.

Sorry for my english, it's not my first language.

[TEJ1602 · Accepted solution]

@Sarev, Welcome to HP Support Community!

The only option left is to perform a full reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Sarev]

Hey, it's solved. A day before your response I recieved a message from other hp member when i asked in other post . He sent me the same information about resetting. It worked perfectly.Thanks for your time 😀

[TEJ1602]

@Sarev

That's great! Happy to hear that.

Let me know if you need any further assistance.

[85Jorge]

Can please also help me in resetting the custom password of my HP LaserJet Pro MFP M28w? I lost the password and now I cannot reach the settings anymore.

Please help me!