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‎04-06-2020 03:20 AM

HP Recommended
Product: MFP M428fdw
Operating System: Microsoft Windows 10 (64-bit)

Just installed this new printer.

Password set (via copy /paste) and cannot login admin

What is the procedure to reset it for a MFP M428fdw

Thanks!

7 people had the same question
2 REPLIES 2

‎04-06-2020 06:31 AM

HP Recommended

@Olson-IT 

Hello,

I have sent you a private message with instructions to reset the printer. Please only change the fields quoted in my private message. Afterwards I invite you to come back here.
I ask you not to republish the procedure indicated in my PM in the public community and I thank you for doing so.

I remain at your disposal in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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‎04-07-2020 12:02 PM

HP Recommended

What you send via PM did not work for a  M428fdw.

What's the next trick?

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