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- HP Community
- Printers
- LaserJet Printing
- HP LaserJet Pro MFP M521dn Document feeder error

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12-11-2019 08:32 AM
Hello,
I have an error message on my printer that states "Remove paper from document feeder". The problem is that there is no paper in the document feeder. I tried cleaning everything that is related to it but still no luck. That problem disables my glass bed scanner as well so my printer is only good as a printer, scanning functions do not work. How can I fix this?
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Accepted Solutions
12-11-2019 10:44 AM
Sometimes the Flag that's on the Doc feeder gets stuck or knocked out of place check to see if that's still in place.
Here is a link to remove the scanner bed sometimes unplugging it and reinstalling it might fix it
12-11-2019 10:44 AM
Sometimes the Flag that's on the Doc feeder gets stuck or knocked out of place check to see if that's still in place.
Here is a link to remove the scanner bed sometimes unplugging it and reinstalling it might fix it
12-11-2019 11:55 AM
We have had a few issues with these adf units and it is often that one of the internal cables is bad. If that is the case, replacement is really the only option.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.