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‎05-05-2026 11:35 AM

HP Recommended

My HP LaserJet Pro M4281-M429f has been printing fine until a couple of days ago. I get a normal message on my screen that a job is printing, but there is no output from the printer. No jobs appear in the print queue.  It is cabled to my laptop. The copy function is working normally and my laptop is running normally.  What else should I check?

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1 REPLY 1

‎07-23-2026 08:53 PM

HP Recommended

Hello
Please open the Control Panel on your computer, navigate to Devices and Printers, and locate the printer icon.
Then, please right-click on the printer icon, select "Printer Properties", and navigate to "Ports".
Please locate the default port and send a picture for confirmation of the issue.

Thank you.

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