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- HP Community
- Printers
- LaserJet Printing
- HP Laserjet 200 Color MFP M276nw color calibration

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05-08-2020 03:14 PM - edited 05-08-2020 03:15 PM
Hi
I have a Laserjet 200 color MFP M276nw with a color misalignment issue,
- I have genuine HP cartridges installed
- I have followed the print quality troubleshooting steps indicating to do a color calibration.
- I have done the color calibration 10 times and still my issue has not been resolved.
- I also removed the power and waited 30 seconds to restart it and try printing again.
- Still my issue has not been resolved.
- I have followed all the steps in this topic but the issue remains: https://h30434.www3.hp.com/t5/LaserJet-Printing/HP-laserjet-200-color-MFP-M276nw-color-misalignment/...
05-08-2020 10:15 PM
Don't know if you'v done that.
Power on the printer without all 4 toner cartridges and put them back once a time when M276 asks.
Do Restore Default from touch screen and NVRAM if needed then followed I color calibration at least three 3 times.
If all above trying fail then replace magenta cartridge first to see if helps.
And replacing transfer belt will be next to try but it looks unlikely the issue.
05-11-2020 07:39 AM
Hello and thank you your response. I have tried the first part of your solution and it did not help.
- Powering on the printer without all 4 toner cartridges and putting them back one at a time when M276 prompts
- Performed a Restore Defaults from touch screen menu then performed a color calibration three times
- Cleared the NVRAM per these instructions and then performed a color calibration three times. (With the printer off, press and hold the lower left corner of the touch screen. Turn printer on and hold until Permanent Storage initialization is displayed. Release and printer will continue initialization.)
- Printed diagnostics and supplies pages and the issue remained. The colors were still shifted with no difference from the first set posted here.
I will try replacing the magenta toner cartridge next and update this post with the results.
05-21-2020 07:17 PM
Hello and thank you your response. I have tried the second part of your solution and it did not help.
- Obtained a set of genuine HP C131A replacement toner cartridges
- Replaced the magenta cartridge only
- Calibrated three times
- Issue remained
- Replaced the other three cartridges
- Calibrated three times
- Issue remained
As evidenced by a Diagnostics Page printout, the issue is same at the last step as before replacing any of the cartidges. Alignment did not improve (or get any worse for all the colors).