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HP Laserjet E87650 printer.    All three printer's onsite display the same error message, 45.00.37

 

1 REPLY 1
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Hi @mickey6262 

 

Error 45.00.37 on HP LaserJet E87650 Printer

The error message "45.00.37" on an HP LaserJet E87650 printer is indicative of an issue that may require attention from technical support. This error typically relates to a specific issue with the printer’s internal processes or configuration.

Troubleshooting Steps:

  1. Restart the Printer:

    • Turn off the printer and disconnect the power cord.
    • Wait for about 60 seconds before reconnecting the power cord.
    • Turn on the printer to see if the issue resolves.
  2. Check for Firmware Updates:

    • Make sure your printer's firmware is up-to-date. Sometimes, firmware updates can resolve specific error codes. You can visit the HP support website to download the latest firmware.
  3. Review Configuration:

    • Ensure that any recent changes or configurations to the printer have been made correctly. Incorrect settings can sometimes cause error messages.
  4. Reconnect Connections:

    • Ensure all network and power cables are properly connected. Faulty connections can occasionally result in error codes.
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