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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-07-2017 07:05 AM

HP Recommended
Product: HP Laserjet Enterprise 700 M712
Operating System: Microsoft Windows 7 (64-bit)

When the printer runs out of paper during a printjob:

- The user adds new paper to the tray

- The printer acknowledges the new paper, the out of paper warning goes away on the printer

- The client PC does not recognize that new paper is avaiable immediately. It can take 10 minutes before printing resumes.

 

Setup:

- Printer connected to LAN

- Printer shared on print server (Win2012)

- PCL6 printer driver installed on client (Win7)

 

Requirement:

- That clients recognize paper tray is ready and resume printing immedialtey

 

Tried:

- Printer driver update

- Firmware update

 

Not sure what else to do! Suggetions welcome.

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