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- HP Community
- Printers
- LaserJet Printing
- HP Laserjet M426fdn driver & installer error

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10-20-2026 02:10 PM
Hello,
There seems to be an issue with the full solution installer for the HP Laserjet MFP 426fdn printer. When running and prompted to plug in the printer, the installer takes a while and once it gets to 99%, it errors out with a fatal error (see screenshot). Also, the settings menu only seems to detect the printer as a scanner and not a full printer & Scanner as we don't seem to be having this issue with the HP Laserjet pro MFP M428fdn series. We believe that a windows update a while back seems to be causing this as this started back in May. Things I've already tried:
Restarting the computer
restarting the printer
restarting the print spooler in the services
re-downloading the installer from HP's website
Using device manager to select the driver, but it only shows as a scanner under Imaging devices.
Please advise.