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‎11-30-2019 03:14 PM

HP Recommended
Product: HP Laserjet PRO 200 M251NW
Operating System: macOS 10.15 Catalina

I can't calibrate the colors of my HP laserjet 251nw, the colors are shifted about 3 mm lower than the baseline, while the black color is in place: I tried with original toners, I tried with non-original toners, I have tried to update the drivers, I tried to update the firmware, I tried to reset the printer, I tried to follow all the instructions in the manual. I have not found a solution. How can I solve the problem? How can I calibrate the colors? Can they be calibrated manually?

2 people had the same question
2 REPLIES 2

‎11-30-2019 03:34 PM

HP Recommended

Make sure firmware is  up to date, perform a factory reset and then perform 3 full calibrations.

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‎12-02-2019 08:21 AM

HP Recommended

The problem has not been solved

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