02-05-2020 04:52 AM
Whenever i print large size PDF or JPG files. The printed copy shows different colour on right side of the page. I did calibration, clean head, updated drivers but nothing changed, colours look fine on demo page. Just having problem with large files. In the picture attached, you can see in the middle that the grey area turns greenish on right side.
02-05-2020 07:25 AM
The sample is a little hard to see, but it almost looks like digital artifacting which can happen when printing a file that was scanned at lower resolution. Is this an issue with particular files or any large file?
02-05-2020 10:14 AM
If this is caused only by a certain file I would suggest that the program creating that file is where the problem lies. I would ensure that both the firmware and your drivers are up to date.
02-05-2020 10:57 AM
The driver and firmware are up to date. I tried different programs, even tried printring through mobile and other PC. Problem is only when printing jpg and jpg to pdf convered files. Here is another sample attached, you can see grey area goes greenish and yellowish on the right side.