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HP Recommended
M1530_MFP
Microsoft Windows 10 (64-bit)

We have upgraded to Windows 10 in our company and now I am experiencing difficulties wit installing the HP suite for our printer.

 

I am getting the Return code 1603 error - I tried all of your suggestions from below link for windows 7 but none of these helps:

http://support.hp.com/us-en/document/c02455020

 

For option 2

I can not disable these as Windows 10 does not have these options

 

Workaround also is not working as there are no such options on the setup file.

 

HP.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello@Tymoniasty

Welcome to the HP Forums.I would like to take a moment and thank you for using this forum, it is a great place to find answers.As I understand you have HP M1530_MFP Installation issue.I'll be more than glad to help you out.

Installing or reinstalling printer software can resolve a wide variety of issues, especially when Windows has been upgraded.Let's try to fix the issue by uninstalling and reinstalling the printer driver software by the following method.

Step 1:

Uninstalling the Printer from the computer.

1> In Windows search for and open Programs and features

2>Select your HP Printer

3>Select Uninstall

4>In Windows, search for and open Devices and printers.

5>In the Devices and Printers windows look for your HP Printer.

If you see it listed right-click on it and choose 'Delete or 'Remove Device'

6>Open up the run command with the "Windows key +R" key combo.

7>Type printui.exe /s and click ok

8>Click on the "drivers" tab.

9>Look for Hp Printer driver.If you see it Click on it and click Remove at the bottom

10>Select Ok

11>Select Apply and Okon the Printer Server Properties windows

12>Close Devices and printers.

Step2: Please refer the link to download the full feature software: http://hp.care/2f26RIf

 

Hope this helps, for any further queries reply to the post and feel free to join us again.

 

Cheers, have a nice day.

 

If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

Regards,
Sizzlingsum_13
I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

I have just tried to use CD that came with the printer - it gives me the same error - can anyone help?

 

hp.png

HP Recommended

Hello@Tymoniasty

Welcome to the HP Forums.I would like to take a moment and thank you for using this forum, it is a great place to find answers.As I understand you have HP M1530_MFP Installation issue.I'll be more than glad to help you out.

Installing or reinstalling printer software can resolve a wide variety of issues, especially when Windows has been upgraded.Let's try to fix the issue by uninstalling and reinstalling the printer driver software by the following method.

Step 1:

Uninstalling the Printer from the computer.

1> In Windows search for and open Programs and features

2>Select your HP Printer

3>Select Uninstall

4>In Windows, search for and open Devices and printers.

5>In the Devices and Printers windows look for your HP Printer.

If you see it listed right-click on it and choose 'Delete or 'Remove Device'

6>Open up the run command with the "Windows key +R" key combo.

7>Type printui.exe /s and click ok

8>Click on the "drivers" tab.

9>Look for Hp Printer driver.If you see it Click on it and click Remove at the bottom

10>Select Ok

11>Select Apply and Okon the Printer Server Properties windows

12>Close Devices and printers.

Step2: Please refer the link to download the full feature software: http://hp.care/2f26RIf

 

Hope this helps, for any further queries reply to the post and feel free to join us again.

 

Cheers, have a nice day.

 

If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

Regards,
Sizzlingsum_13
I am an HP Employee

HP Recommended

Great!

 

It almost helped but at the end of the setup I got 1603 error again - I decided to check the msi file that was causing it (C:\HP_LaserJet_Professional_M1530_MFP_Series\Setup\Core\SIPM_64\HpTcpMon64.msi) and run it itself.

 

After running it I got an 1606 error "Error 1606. Could not access network..." which tried to access my sync server.

 

I googled it and found advice to check the registry, I have removed all values set with my sync server and after restarting I was able to install HP - its working now!

 

Thanks for your asistance!

HP Recommended

 

Hi@Tymoniasty

 

Thanks for being a part of the HP community and if you require further assistance let me know and I will gladly do all I can to help.

Superb job on trying the different steps to isolate the issue. You are simply awesome. Kudos to you. It is a genuine pleasure to work with technically competent customers like you. I thank you again for trying these steps.

 

If you wish to say thanks for my effort to help, click the "Thumbs up" to give me a "Kudos" and also please mark it as “Accepted Solution” if this helps.

Take care now and have a splendid week ahead.

Regards,
Sizzlingsum_13
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.