HP Network Printer Scan Using Tenable Nessus

[PrinterScan]

Hello everyone,

We have a mixture of HP network printers.  We are conducting a printer scan using Tenable Nessus, and every time we do a scan, some printers restart and most of the printers prints out garbage pages.

We contacted Tenable support and following their recommendations to setup the Nessus scan, but we are still having the issue.  Did anyone had that issue, and is there anything that we can do on the HP printer configuration side?

Thank you.

[Junaid375]

always exclude port 9100 from scan, thats the printing port, hence the garbage print outs.

they are "fragile network devices", which is Qualys's terminology..but nessus should have similar category for networked devices.