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05-22-2025 07:05 AM
The below question was asked, I cannot find the answer or a resolution, does anyone have some advice on how to resolve, need to load at least 35 users, currently cannot add more than 10 users (Scan to Folder)
Product: HP Page Wide Pro 477dw Multifunction Printer
I have to set up multiple scan-to-folder destinations, but 10 profiles the "add" button is greyed out.
Does anyone have a idea what is going on? I hope that this isn't an artificial limit by on the scan-to-folder destinations.
Technically, this wouldn't make any sense to me, why there would be a difference between 10 or 100 scan-to-folder destinations.
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