HP Photosmart C4680 Printer Cartridge Problem

[chrisreyno]

I am using office max generic cartriges. I eneded up resetting everything to facrory settings and its printing fine now. weird thing is the ink level graphic still shows that its empty.

[Travis_C]

Hello chrisreyno

Glad to hear you can print now.

The printer cartridge may be partially defective. HP lists on their Checking Ink Levels article that: "If you have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable.".

[62sal]

purchased refills now getting cartridge problems printer won't print

[Advance23]

Hi 62sal and welcome to the HP Forum,

I see that you have purchased refilled ink cartridges and are now getting a cartridge error message. Although HP does not support using refilled ink cartridges, I will try my best to help you resolve this issue. If you click the link in 'Ciara_B post it will bring up the document for 'Cartridge Problem,' error message. Follow the steps in this document and they may resolve your issue.

If the issue remains then you may have to purchase Genuine HP Ink Cartridges to resolve this issue.

I hope this information helps, let me know how it goes.

Thank you,

[DontlikeHP]

I am reading this as I have the SAME issues with another Useless HP product.

I notice that you really don't solve any of these issues you basically keep repeating the same broken record: "have you read this article and have you done this & that".  

Reading this reminds me of trying to get support from Amazon....you get some clueless guy in India who doesn't seem to understand half of what you are asking and basically repeats the same things over and over without solving anything.

Basically a WASTE of time.

This is like Windows Help site, USELESS.

I wish companies actually make better products instead of paying their CEO seveal millions dollar bonuses every year.  Bonus for what?  Making **bleep**ty disposable junk ?