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HP Recommended
HP Laserjet 2300
Mac OS X 10.7 Lion

My HP Laserjet 2300 stopped printing and is unresponsive to print commands. I am using an iMac running OS 10.7.5

Steps taken:

 

1. Checked cables.

2. Printer can print pages from the printer itself.

3. Checked for software updates.

4. Reset Print systems 4 X

5. Ran Disk Repair twice.

 

Printer is still unresponsive to print command.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I would think the usb port on the printer has gone bad.  You can try adding an eio jetdirect card and attach the printer via ethernet to your router or switch if you have one.  Cards can be bought on ebay for about 10.00.  Look for HP 600N, 610N or 615N.

View solution in original post

5 REPLIES 5
HP Recommended

How is the printer connected?  This printer was capable of connecting to a network with an EIO jet direct card and used the 615N card which is known to develop issues over time.  If you are connected via network, run the config page and see if you get a second page and if not, report back for instructions.  If you get a second page make sure it has an ip address assigned.  If using usb suggest you try another usb cable and/or another usb slot on the computer.

HP Recommended

Thanks. I have done both of your suggestions. I use a USB cable connected to my computer. I swapped out the cable and tried different USB ports.

HP Recommended

I would think the usb port on the printer has gone bad.  You can try adding an eio jetdirect card and attach the printer via ethernet to your router or switch if you have one.  Cards can be bought on ebay for about 10.00.  Look for HP 600N, 610N or 615N.

HP Recommended

have you tried unstalling the drivers, and install the new drivers

HP Recommended

I went into the Library>Printer Folder and tried to rename the folder in order to reinstall the drivers. The operating system would not let me perform that operation.

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