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HP Recommended
MFP M281CDW
Microsoft Windows 10 (64-bit)

I am receiving Error 55.0602 on HP  MFP M281cdw printer, I have tried to reset it with power down several times with no success?

1 REPLY 1
HP Recommended

Description
The printer has experienced a engine communication error.
— 55.0 — DCC internal communication error
— 55.0601 — NVRAM data error
— 55.0602 — NVRAM access error
— 55.1 — DCC memory error
Recommended action
1. Turn the printer off then on.
2. If the error persists, reset the printer:
a. Turn off the power by using the power switch, and then wait at least 30 seconds.
b. Turn on the power and wait for the product to initialize.
3. If you are using a surge protector:
a. Power off the printer.
b. Remove the surge protector.
c. Plug the printer directly into the wall socket and turn the printer on.
4. If the error persists, the printer will require service.

 

This error can be triggered by dirty or weak power, hence the recommendation to make sure you are not connecting through a surge protector as they can limit power to devices.

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