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‎07-18-2017 09:49 PM

HP Recommended
Product: MFP M130nw
Operating System: Microsoft Windows 10 (64-bit)

Hi, I purchased new M130nw recently. Under Windows 10, and SMADAV anti virus, it can not work. Called local tech support and they suggested me to uninstall SMADAV.

 

I dont buy it and use HP Print & Scan doctor instead. Printer works perfectly now.

 

But for scanner, the icon occurs is HP TWAIN.

 

In another PC (windows 7), the icon is HP Scan software which is more user friendly and more features.

 

How can I use/access HP Scan software under win10? I even can't find the software online. I was thinking to download and simply install it.

 

Any help is appreciated.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2017 05:15 AM

HP Recommended

Scanning issues…

Please try this scan solution:
 
HP Scan Extended

For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

Let us know.

View solution in original post

2 REPLIES 2

‎07-19-2017 05:15 AM

HP Recommended

Scanning issues…

Please try this scan solution:
 
HP Scan Extended

For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

Let us know.

‎07-19-2017 07:36 PM

HP Recommended

Thanks a lot sabretooth. The HP ext works perfectly.

 

 

have a nice day

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