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07-18-2017 09:49 PM
Hi, I purchased new M130nw recently. Under Windows 10, and SMADAV anti virus, it can not work. Called local tech support and they suggested me to uninstall SMADAV.
I dont buy it and use HP Print & Scan doctor instead. Printer works perfectly now.
But for scanner, the icon occurs is HP TWAIN.
In another PC (windows 7), the icon is HP Scan software which is more user friendly and more features.
How can I use/access HP Scan software under win10? I even can't find the software online. I was thinking to download and simply install it.
Any help is appreciated.
Solved! Go to Solution.
Accepted Solutions
07-19-2017 05:15 AM
Scanning issues…
Please try this scan solution:
HP Scan Extended
For Windows: ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"
Make searchable PDF scans with this free scanning software - https://www.naps2.com/
Let us know.
07-19-2017 05:15 AM
Scanning issues…
Please try this scan solution:
HP Scan Extended
For Windows: ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"
Make searchable PDF scans with this free scanning software - https://www.naps2.com/
Let us know.