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‎02-13-2018 01:24 AM - last edited on ‎02-13-2018 08:47 AM by Retired

HP Recommended
Product: HP laser Jet P3015 s/n [edited]
Operating System: Microsoft Windows XP

Приветствую имеется лазерный принтер hp p3015. После застревания бумаги и не коректного извлечения ее из данного принтера , он стал выпускать чистые листы без текста. Если даже достать картридж из принтера то принтер не ругается на отсутствие картриджа и прогоняет листы через печку как будто все ок. Подскажите пожалуйста в чем может быть причина? картридж перебирал все контакты впорядке сопротивление есть визуально все в целости .

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2018 08:47 AM

HP Recommended

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
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Korean: HP 지식커뮤니티


Thank you for your understanding

I work on behalf of HP

View solution in original post

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6 REPLIES 6

‎02-13-2018 08:47 AM

HP Recommended

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding

I work on behalf of HP
Was this reply helpful? Yes No

‎02-13-2018 08:08 PM

HP Recommended

I welcome there is a laser printer hp p3015. After jamming the paper and not correctly extracting it from this printer, it began to produce blank sheets without text. Even if you get the cartridge from the printer, the printer does not swear at the lack of a cartridge and runs the sheets through the stove as if everything is ok. Tell me please what could be the reason? The cartridge touched all the contacts in order the resistance is visually all intact.

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‎02-20-2018 09:14 PM

HP Recommended
Why does not anyone answer me?
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‎02-20-2018 09:19 PM

HP Recommended

@MSBurdov

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티

I work on behalf of HP
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‎02-20-2018 09:49 PM

HP Recommended

I welcome there is a laser printer hp p3015. After jamming the paper and not correctly extracting it from this printer, it began to produce blank sheets without text. Even if you get the cartridge from the printer, the printer does not swear at the lack of a cartridge and runs the sheets through the stove as if everything is ok. Tell me please what could be the reason? The cartridge touched all the contacts in order the resistance is visually all intact. 

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‎02-20-2018 10:13 PM

HP Recommended

Why does not anyone answer me?

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