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‎11-26-2018 06:55 PM

HP Recommended
Operating System: Mac OS X 10.9 Mavericks

I have an an old HP 5100.  Suddenly everything prints at a reduced size even though all settings are at 100%.  Can't find anything in the settings that would cause this.  If I print on a different printer file is fine.

3 REPLIES 3

‎11-26-2018 08:42 PM

HP Recommended

Check the registration assembly to see if it is bent or what.

There's  a video on youtube and the timing about 2:36 ~ 3:01 which is what i am talking about. 

https://www.youtube.com/watch?v=pt1UELL2_uU&t=7s

https://www.quikshiptoner.com/catalog/hp-laserjet-5100-registration-assembly?products_id=862515

http://www.techpartswarehouse.com/product/HP-RG5-4916-HP-Registration-Roller-Assembly--LJ-5100-3842....

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‎11-29-2018 04:27 AM

HP Recommended

It feeds through OK it is the actual type that gets smaller

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‎11-29-2018 02:35 PM

HP Recommended

Unfortunately the you tube is in Spanish so I don't know what he is saying.

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