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HP Recommended

How can I increase the scan resolution for HP6830 printer? Setting is limited to 300 dpi but specifications indicate much higher resolution available. Need at least 600 dpi for old family photos.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have solved the problem myself but HP didn't make it easy - more instructions would have helped

 

On scan popup window -

 

change source setting from ''use document feeder'' to ''always scan from glass''

 

This then allows resolution to be adjusted up to 1200dpi

 

(600dpi is a good setting for details in old photos)

 

Hope this helps others with the same query!

 

 

View solution in original post

2 REPLIES 2
HP Recommended

I have solved the problem myself but HP didn't make it easy - more instructions would have helped

 

On scan popup window -

 

change source setting from ''use document feeder'' to ''always scan from glass''

 

This then allows resolution to be adjusted up to 1200dpi

 

(600dpi is a good setting for details in old photos)

 

Hope this helps others with the same query!

 

 

HP Recommended

Thank you!

I don't get that exact "always scan from glass" option but it does have an option of "flatbed".

I had removed the "document feeder" option previously but apparently it is a default and I failed to reselect it in a later reinstall.

This solved my problem.

CC

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