HPLIP not detecting printers (Linux Mint 22.3)

[DesertLion]

Using Linux Mint 22.3 Zena, and HPLIP-3.23.12 version was installed on 07-02-2026. Printer will not properly duplex with flip on long edge. In addition, HP Device Manager cannot detect the printer. The address is active and responds to both a ping and snmpwalk. Also cannot get hp-makeuri to find the device and provide a manual uri. 

$ snmpwalk -Os -c public -v 1 192.168.1.81 1.3.6.1.4.1.11.2.3.9.1.1.7.0

iso.3.6.1.4.1.11.2.3.9.1.1.7.0 = STRING: "MFG:HP;MDL:HP Color LaserJet Pro 3201;DES:HP Color LaserJet Pro 3201;SN:VNB1G18141;PRN:499Q9A;CMD:PWGRASTER,URF,JPEG,PCL,PCLXL,POSTSCRIPT,PDF;CLS:PRINTER;CID:HPLJPDLCV3;CDMDIS:/cdm/servicesDiscovery;FW:6.28.1.35-202511201716;S:04803;"

The printer does show up in the CUPS system-config-printer list and I can print to it, but no matter which duplex setting is selected, the printer always prints with flip on short edge. The only way I have found to get long edge flip is to manually print one side, reinsert pages into printer, then manually print the other side. 

When the HP Device Manager is used to select the printer, no devices are found. The error message indicates that HPLIP cannot detect printers in the network. SNMP was installed as listed on the TroubleshootNetwork page and does appear to be working correctly as the output from the snmpwalk command above indicates.

My user name has been added to the lp group.

For the purposes of these tests, the firewall is disabled so is not preventing access to any ports.

[DesertLion]

Additional information: have connected the printer with a USB cable and it is not recognized by HPLIP either. It is listed correctly in lsusb as Bus 003 Device 013: ID 03f0:1b00 HP, Inc HP Color LaserJet Pro 3201. The USB listing includes the same device information as the snmpwalk listing for the network IP address of the printer.

The HP Device manager does not find the printer on any of the options, USB, Network/Ethernet/Wireless, or Wireless/802.11. I have attempted both automatic discovery and manual discovery using address 003:013 for the USB device. Although the system seems to find the device properly, hplip does not. 

Another thread suggested using lpstat -p to list status, then hp-setup to configure. I have included the console log from those commands below. The same printer is connected with both USB and WiFi, and both connections show in the status list. Neither are found by hp-setup:

$ lpstat -p
printer HP_Color_LaserJet_Pro_3201_AD4C9C is idle. enabled since Thu 12 Feb 2026 12:00:16 AM EST
printer HP_Color_LaserJet_Pro_3201_AD4C9C_USB is idle. enabled since Thu 12 Feb 2026 12:00:12 AM EST
printer MFC7460DN is idle. enabled since Tue 06 Jan 2026 03:50:19 PM EST

$ hp-setup

HP Linux Imaging and Printing System (ver. 3.23.12)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
Searching... (bus=usb, search=HP_Color*, desc=0)
error: No devices found on bus: usb
Searching... (bus=net, timeout=5, ttl=4, search=HP_Color* desc=0, method=mdns)
error: No devices found on bus: net
error: HPLIP cannot detect printers in your network. This may be due to existing firewall settings blocking the required ports.
When you are in a trusted network environment, you may open the ports for network services like mdns and slp in the firewall. For detailed steps follow the link.
https://developers.hp.com/hp-linux-imaging-and-printing/KnowledgeBase/Troubleshooting/TroubleshootNe...
Searching... (bus=net, timeout=5, ttl=4, search=HP_Color* desc=0, method=slp)
error: No devices found on bus: net
error: HPLIP cannot detect printers in your network. This may be due to existing firewall settings blocking the required ports.
When you are in a trusted network environment, you may open the ports for network services like mdns and slp in the firewall. For detailed steps follow the link.
https://developers.hp.com/hp-linux-imaging-and-printing/KnowledgeBase/Troubleshooting/TroubleshootNe...

Done.

Note: have also run the searches without any search terms and using sudo hp-setup in an attempt to circumvent any potential permissions restrictions, all with the same response of "No devices found..."

[Kuroi_Kenshi · Accepted solution]

Hi @DesertLion,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP Color LaserJet Pro 3201 printer and HPLIP detection and duplex printing issue. Let’s go through a few checks.

Step 1: Reinstall HPLIP using distribution packages

Open Terminal.

Remove the existing HPLIP installation.

Install HPLIP, HPLIP-GUI, and printer-driver packages from the Linux Mint repository.

Restart the system after installation.

Note: Repository packages are usually more compatible with Mint than manually installed versions.

Step 2: Add the printer using IPP manually in CUPS

Open a browser and go to http://localhost:631.

Select Administration and choose Add Printer.

Add the printer using the IPP protocol with ipp://192.168.1.81/ipp/print.

Select the recommended driver or IPP Everywhere.

Step 3: Configure duplex settings in CUPS

Open Printers in the CUPS interface.

Select the HP Color LaserJet Pro 3201 queue.

Open Administration > Set Default Options.

Under Duplex, select Two-Sided Long Edge.

Save the settings.

Step 4: Test duplex printing from CUPS

Print the CUPS test page.

Confirm whether pages flip on the long edge.

If incorrect, change Duplex setting to DuplexNoTumble.

Step 5: Verify printer command language support

Open the printer’s Embedded Web Server using its IP address.

Confirm IPP Printing and PostScript/PCLXL are enabled.

Restart the printer after saving any changes.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[DesertLion]

One and done! I've been working to solve the duplex printing issue for some time now. Maybe I didn't ask the correct questions, maybe my system software changed enough to let a solution work. The simple instructions given worked the first time without any issues. Some of it may have not been necessary because HPLIP had already been installed from the repository, but doing it again made sure the baseline was correct. None of the online instructions from searches provided the simple, effective solution provided by Kuroi_Kenshi. Going back after this was working and attempting some of the previous instructions demonstrated something else - the instructions on the HP Support web site didn't work and still don't.