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- Hard reset CP1525nw
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04-25-2017 06:49 PM - last edited on 04-25-2017 06:56 PM by danny-r
Hi,
I alsom am locked out of my CP1525nw printer and need to the codes to be able to do a factory reset, can you please semd me the codes to? Thanks, in advance.
Martinez2k
Solved! Go to Solution.
Accepted Solutions
04-26-2017 07:01 PM
Thank you for the update,
I appreciate your time and efforts,
I'm glad you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution
You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉
To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark my post as Accepted Solution to help others find a similar solution as you have.
Take care now and do have a fabulous week ahead. 🙂
Riddle_Decipher
I am an HP Employee
04-26-2017 06:33 PM
Thank you for joining HP Forums.
I'll be glad to help you 🙂
As I understand you are locked out of the printer and want the factory reset procedure,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
Did you perform a factory reset using the control panel or is that locked out too?
That said, Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
Please reply back on the public post as this Private message box is not monitored.
(The reason we are utilizing the private message is because the instructions are critical,
And we don't want it in the wrong hands, as the printer will be set back to factory defaults).
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
Regards,
Riddle_Decipher
I am an HP Employee
04-26-2017 07:01 PM
Thank you for the update,
I appreciate your time and efforts,
I'm glad you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution
You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉
To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark my post as Accepted Solution to help others find a similar solution as you have.
Take care now and do have a fabulous week ahead. 🙂
Riddle_Decipher
I am an HP Employee
07-27-2017 02:50 PM
Greetings @Arjae,
Thanks for the post.
I understand that you need assistance in doing a factory reset on your printer, is that right?
Not to worry, I will be glad to assist you.
Are you able to print fine on the printer?
Please click here for the user guide of your printer.
Refer to page number 116 in the user guide to perform a factory reset on the printer.
Let me know if this helped. If the issue persists, request you provide more information on the issue you are facing.
Chimney_83
I am an HP Employee
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