Hewlett-Packard - Imaging, Other hardware - Null Print - HP Photosmart 7520 series

[MikeH11]

Important Microsoft update continues to fail even following re install

[pcwizard · Accepted solution]

Hi MikeH11,

If you have a Microsoft update which is failing to install you will need to contact Microsoft support. If you are having an issue with the printer please provide additional details.

1. Problem Description
2. Printer Model
3. Operating System (including service pack revision)
4. Connection Method - USB, Hardwired LAN, Wireless?
5. Error messages - on printer screen and/or computer, any blinking light patterns.

http://h30434.www3.hp.com/t5/Other-Printing-Questions/Want-Good-Answers-Ask-Good-Questions/m-p/2094

[MikeH11]

Thanks for the reply. It is a microsoft update so I will chase MS

MikeH11

[pcwizard]

Hi MikeH11,

Thank you for the update. If you have any issues with the printer we are always here to assist you.

[tonyc1942]

I contacted Microsoft regarding this problem.  Spent over an hour on the phone and in chat mode, where MS took control of my computer.  They failed to solve the problem.  They told me I  have to have the disc which was used to load Windows 8 on my computer, which I don't have since my computer came with Windows 8 already loaded on it, in order for them to fix the problem.  Called HP since they laded Windows on my computer.  Can't get disc from them.  I'm stuck.

[nina96]

I am experiencing the exact same problem. Surely there must be some fix besides needing an original disc?  How does this qualify as a SOLVED issue?

[stargazer72460]

I found a solution that worked for me so I thought I would share it.  Open up your Control Panel and select Device Manager.  Double click on Printers and if you see any Unknown Devices in this list. If you find any, uninstall them and the the failed updates should stop (at least this worked for me).

[Boges]

I have been having this problem for some time now. I have tried a lot of things on my own , but to no avail. I just ungraded to Windows 10 hoping that it might correct the problem, but nooo. Anyone with any idea on what to do ?  When ever i do my updates i keep getting this message:  Hewlett-Packard  - Imaging, Other hardware - Null Fax - HP Photosmart 7520 series - Error 0x800f0

Printer: HP Photosmart 7520

Used: wierless

OS: Windows 10

[Nick25077]

Wanted to thank you, worked for me as well! This has been driving me insane...

[STLcardsfanKC]

This worked for me, too!!! Thank you so much! Will share on Microsoft community forum, because it seems to be a very common issue. Can't believe such a simple fix was so hard to come by. Thanks again!