Hewlett-Packard - USB - 10/7/2018 12:00:00 AM - 48.1.4365.18280 Installationsfehler – 0x80070103

[woodpack]

I can'T scann, because readiris is not found - the error: Hewlett-Packard - USB - 10/7/2018 12:00:00 AM - 48.1.4365.18280 Installationsfehler – 0x80070103

[Raj_05]

Hi @woodpack ,

I understand that you're experiencing issues with scanning due to a Readiris-related error on your HP device. Readiris is an Optical Character Recognition (OCR) software that's often used with HP scanning products. Here’s how to resolve this issue:

Reinstall Readiris Software:

Ensure that your Readiris software is correctly installed. You may need to reinstall it if it’s either missing or corrupted. You can usually download the software from HP’s official website or from any installation CD that came with your HP product.
Check for USB and Device Drivers:

Make sure that your HP device drivers are up to date. Sometimes USB-related errors can cause issues with scanning.
You can update drivers via the 'Device Manager' on Windows. Look for your HP device under 'Imaging Devices,' right-click, and choose to update the driver.
Error Code 0x80070103:

This error often indicates that a driver update failed to install because the driver was already installed or attempted to install a duplicate driver. You may need to remove any duplicate entries under 'Device Manager' and attempt to update again.
Check HP Software and Support:

Visit the HP Customer Support website to download the latest version of drivers specific to your device model.