Horizontal streaks on page 2

[JeffMc-tech]

When printing multiple pages, only page 2 comes out with two streaks which go along the short dimension of the paper, about  3 inches apart, and centered on the page.   I just re-print page 2 on its own, and it's fine. 

Any ideas?

Printer is only a few months old.

[ArickF2 · Accepted solution]

Hi,

I would suggest doing a hard reset with the printer.

Steps to Hard Reset:

Unplug the power cord from the printer and wall

Take out the toner/cartridges

Wait 30 sec

Plug the power cord back into the printer and wall (Make sure the printer is plugged into the wall and not a surge protector)

Insert the toner/cartridges back into the printer

Let me know the outcome

Hope this helps

Regards

Arick

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"