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Sadly, this is HP playing games. I can print from my phone app it has me download over software yet took the computers right to connect and scan through a cord. this IS HP PLAYING GAMES

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What machine? If you are printing via wired network it is possible that Windows decided to use a WSD port instead of a TCPIP port. Check what port type. On your computer go to control panel >devices and printers  and then right click on your printer icon and select printer properties.  Check port type and if not TCPIP then change connected port type to TCPIP by adding a new port.

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