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HP Recommended

How do I factory reset HP Color Laserjet Pro MFP M180N? Please advise

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@JohnWickNg, Welcome to HP Support Community!

 

Follow the steps below to complete the reset-

 

LED control panels:

1. Open the HP Embedded Web Server (EWS):

a. Open the HP Printer Assistant.

● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.

● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name.

b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.

2. Click the System tab, and then click the Save and Restore page.

3. Select Restore Defaults. The printer automatically restarts.

 

2-line control panels:

 

1. On the printer control panel, press the Setup button.

2. Open the Service menu.

3. Select Restore Defaults. The printer automatically restarts.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@JohnWickNg, Welcome to HP Support Community!

 

Follow the steps below to complete the reset-

 

LED control panels:

1. Open the HP Embedded Web Server (EWS):

a. Open the HP Printer Assistant.

● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.

● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name.

b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.

2. Click the System tab, and then click the Save and Restore page.

3. Select Restore Defaults. The printer automatically restarts.

 

2-line control panels:

 

1. On the printer control panel, press the Setup button.

2. Open the Service menu.

3. Select Restore Defaults. The printer automatically restarts.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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