-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- LaserJet Printing
- How do I turn OFF the Network setting on my Color Laser Prin...

Create an account on the HP Community to personalize your profile and ask a question
10-08-2019 07:44 PM
How do I turn OFF the Network printing setting. I want to go to WIRED.
HP Smart set up my printer, and set it to Network ON.
10-08-2019 08:28 PM
Can you clarify, are you disconnecting from wireless and attaching via wired network or USB?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-08-2019 08:42 PM
Hooking up USB cable.
since installing the Network feature, the printer often comes up with "found no pages to print" ... I imagine it momentarily lost the network connection. I close the document, the re-open it, and the Print -- just fine! It's tedious to keep "losing" the document, especially when I'm printing a 50-page document ...
Also, it seems a little slower to send document over network, USB should be faster -- I think ???
10-09-2019 12:35 AM
That issue is often caused by the way the printer driver is configured. The typical default config is for the driver to use a WSD port which are very problematic and often lose communication with the printer and fail to reconnect. Best configuration option for port is to configure printer driver to use a Standard TCP/IP port and then manually set that printer as the default printer which will disable Windows Printer Management and usually resolve all these issues.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-09-2019 01:06 AM
Thank you SO much for answering my questions. but I am unsure where to find the printer driver so that I can set it to the Standard TCP/IP setting. Do I start with Control Panel, then go to Printer -- then Properties?? I've searched around, and wasn't able to find where to change the setting.