11-20-2019 08:08 AM
How do I gain access to the functions, I was locked out and no option to log in as admin.
11-22-2019 08:30 AM
Welcome to the HP Support Community. I'd be happy to assist you with the admin password issue.
Let's try these steps to restore the network to defaults -
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Network Setup.
3. Touch Restore Network Settings.
A message appears stating that the network defaults will be restored.
4. Touch Yes.
If the issue still persists, I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
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