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‎01-08-2018 06:33 AM

HP Recommended
Product: Samsung ProXpress SL-C3060FW Color Laser Multifunction Printer

Per instructions in printer manual, I have cleaned my entire printer interior and still am getting streaks on printed jobs. I would like to access my drum to clean it & to see if it is scratched. 

 

How can I clean my drum and/or remove it from my printer?

Samsung ProXpress SL-C3060FW Color Laser Multifunction Printer

 

Thank you for suggestions.

 

 

2 people had the same question
4 REPLIES 4

‎01-08-2018 06:38 AM

HP Recommended

The DRUM on your printer is in the cartridges. The shiny roller, but theres no point on cleaning it, because technicaly it cleans itself, if it is drawing a line, the wiper blade within the toner cartridge is worn. You must replace the toner.

P.s. Is the line printing when in print mode or only copy mode?

Just a electronics enthusiast trying to fix everything.
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‎01-08-2018 08:08 AM

HP Recommended
The vertical streaks happens when I put doc on glass, when I run copy through scanner area on top of printer, and when I send job via wifi from my computer.

Thank you again for continued assistance!

‎01-08-2018 08:32 AM

HP Recommended

Can you provide a printout of the issue?

Just a electronics enthusiast trying to fix everything.
If this reply was helpful, click on the "yes" below to let others know. 🙂
If i solved your problem, please mark your thread solved:)

‎01-11-2018 04:23 AM

HP Recommended
Thank you for the help. I changed the toner cartridge and the copies are clear now! Problem solved!
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