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HP Recommended
LaserJet Pro M102w
Cannot set up
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, @hawk1964 – Hope you are well 🙂
 

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!


Going through your post, I see that you are trying to use the WiFi direct feature on your HP LaserJet printer. Are you trying to use the feature with an iOS or Android device? Let me know.


Wi-Fi Direct provides a direct wireless connection to your HP printer that allows you to print without joining a local network or connecting to the Internet. This is most helpful when you need to connect the printer to your mobile devices.

Try the steps below:

 

  1. On the printer, make sure a solid blue light is on next to the Wi-Fi Direct/HP wireless direct button or an Wi-Fi Direct/HP wireless direct icon displays on the control panel.

  2. Press the Wi-Fi Direct/HP wireless direct button or navigate the control panel menu settings to find and touch Wi-Fi Direct/HP wireless direct.

  3. On your mobile device, tap Settings, and then tap Wi-Fi.

  4. Under the Choose a network menu, select your printer. The printer name begins with DIRECT.

    If prompted, type a password. The default password is 12345678.

  5. Check http://hp.care/2s8JDHS for more details.

If the issue persists, update the printer firmware. Go to HP LaserJet Pro M102w Printer to download and update the printer firmware. Restart the printer once done.


Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hello, @hawk1964 – Hope you are well 🙂
 

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!


Going through your post, I see that you are trying to use the WiFi direct feature on your HP LaserJet printer. Are you trying to use the feature with an iOS or Android device? Let me know.


Wi-Fi Direct provides a direct wireless connection to your HP printer that allows you to print without joining a local network or connecting to the Internet. This is most helpful when you need to connect the printer to your mobile devices.

Try the steps below:

 

  1. On the printer, make sure a solid blue light is on next to the Wi-Fi Direct/HP wireless direct button or an Wi-Fi Direct/HP wireless direct icon displays on the control panel.

  2. Press the Wi-Fi Direct/HP wireless direct button or navigate the control panel menu settings to find and touch Wi-Fi Direct/HP wireless direct.

  3. On your mobile device, tap Settings, and then tap Wi-Fi.

  4. Under the Choose a network menu, select your printer. The printer name begins with DIRECT.

    If prompted, type a password. The default password is 12345678.

  5. Check http://hp.care/2s8JDHS for more details.

If the issue persists, update the printer firmware. Go to HP LaserJet Pro M102w Printer to download and update the printer firmware. Restart the printer once done.


Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
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