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- How to format hp laserjet pro m1136 multifunction printer se...
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07-11-2019 02:55 AM
How to format hp laserjet pro m1136 multifunction printer settings because when I print a single paper it's printing ok but second paper jams
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Accepted Solutions
07-14-2019 06:49 AM
It's so called "sticky solenoid" problem so deal with the solenoid and problem solved.
http://westhillprinters.blogspot.com/2011/12/sticky-solenoids.html
https://www.youtube.com/watch?v=Hm2ZYIC8U-w
https://www.youtube.com/watch?v=2gMavaYRVHc&t=17s
The solenoid seats at bottom right side when look from right side cover.
Take right side cove off -> one screw on the back, and you can see the solenoid.
There's no need to take it off you just put a piece of paper folded into V-shape and put it into the gap of two metals.
No more jam anymore.
07-14-2019 01:50 AM
Hi @SVNRAO
Welcome to the HP Support Community.
Try these steps -
Step 1 HP Print and Scan Doctor -
Click on this link to download and run HP Print and Scan Doctor
Step 2 Re-install the printer drivers -
1. In the search box, type and open "Uninstall a Program".
2. Look for HP Printer software.
3. Right-click to uninstall.
4. In the search box, type and open “Devices and printers”.
5. In the Devices and Printers, look for your HP printer. If you see it listed right-click on it and choose “Delete” or “Remove Device”.
6. Open the run command with the "Windows key + R" key combo.
7. Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”).
8. Click on the "Drivers" tab.
9. Look for HP Printer driver. If you see it Click on it and click “Remove” at the bottom.
10. Select Ok.
11. Select Apply and Ok on the Print Server Properties windows.
12. Close Devices and Printers Once the software and drivers are removed.
13. Restart the computer.
14. Download and install the software and drivers from here.
15. Click on the downloaded file and follow the on-screen instructions.
If the issue still persists, I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
07-14-2019 06:49 AM
It's so called "sticky solenoid" problem so deal with the solenoid and problem solved.
http://westhillprinters.blogspot.com/2011/12/sticky-solenoids.html
https://www.youtube.com/watch?v=Hm2ZYIC8U-w
https://www.youtube.com/watch?v=2gMavaYRVHc&t=17s
The solenoid seats at bottom right side when look from right side cover.
Take right side cove off -> one screw on the back, and you can see the solenoid.
There's no need to take it off you just put a piece of paper folded into V-shape and put it into the gap of two metals.
No more jam anymore.
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