• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
LaserJet Pro M402dw
Microsoft Windows 7 (64-bit)

When trying to follow the directions on this page:

http://www8.hp.com/us/en/campaigns/wireless-printing-center/wireless-direct.html

 

where it says:

"Perform the following steps to connect your mobile device or computer:

  1. Turn on HP wireless direct or Wi-Fi Direct from the printer’s control panel."

 

There is no option to do this on the control panel of the M402dw.

 

Right now when I look in the WiFi connections list in Windows I see:

 

HP-Setup>6d-M402 Laserj...

 

But I need to see:

 

DIRECT-xx*-HP-< printer model >

 

Can someone please tell me how to turn on WiFi Direct on the LaserJet Pro M402dw?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I finally got it.

 

First I had to do a firmware update. Then I could turn it on using the control panel under Network Setup.

 

 

View solution in original post

1 REPLY 1
HP Recommended

I finally got it.

 

First I had to do a firmware update. Then I could turn it on using the control panel under Network Setup.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.