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- HP Community
- Printers
- LaserJet Printing
- Re: Hp Printer Not working on Windows 10

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08-22-2016 09:07 AM
I just recently upgraded to Windows 10 and the HP LaserJet 1320 printer isn't working. I went to the website and downloaded the correct driver (64bit). The printer shows up in the list of printers when I go to Devices and Printers, but can't choose the printer when I go to print something. If I go to Settings>Devices in Windows I will see the printer listed but I can't set the printer as default, and it says "Driver is unavailable".
Is there a better driver, or a way to fix this issue?
Thanks.
Solved! Go to Solution.
Accepted Solutions
09-21-2016 10:50 AM
It is connected via USB, and of course I tried connecting it directly first, which did install a driver, but it had the same result as downloading the driver separately. I was finally able to get it working by installing a different driver, which I can't remember, but this was resolved weeks ago.
09-21-2016 09:57 AM
Hello,
Are you connecting this printer USB to PC?
- Windows 10 should recognize and recommend a driver and install it by itself as soon as you connect the USB to PC while having the printer on.
- CLick on add a printer and follow the steps, you can rather let W10 provide the driver or if you are sure you downloaded the right one then browse it and add it.
I hope this works for you.
09-21-2016 10:50 AM
It is connected via USB, and of course I tried connecting it directly first, which did install a driver, but it had the same result as downloading the driver separately. I was finally able to get it working by installing a different driver, which I can't remember, but this was resolved weeks ago.