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- HP Community
- Printers
- LaserJet Printing
- Hp Printer refuses to print with only Black Ink

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10-17-2018 10:53 AM
Hey,
My Printer keeps saying: "Depleted Cartridges must be replaced to resume printing." but I did replace it with a brand new blank ink. (950 XL)
My color carteridges are empty, but I don't think that should be a problem. I understand that not all HP printers will work unless ALL of them are full, but I don't know if mine is one of them; I'm pretty sure I was able to print without color in the past.
Is anyone able to help me? Thanks.
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Accepted Solutions
10-17-2018 11:41 AM
Hi,
Your printer is designed to print only when all ink cartridges have ink. Some ink from all the ink cartridges is used in periodic servicing tasks. This helps to prevent issues such as printhead clogs and poor print quality. There is no way to bypass this feature.
As a reference see below document, it clearly refers to your printer model, you must replace any empty ink cartridge to resume printing:
https://support.hp.com/us-en/document/c04331666
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
10-17-2018 11:41 AM
Hi,
Your printer is designed to print only when all ink cartridges have ink. Some ink from all the ink cartridges is used in periodic servicing tasks. This helps to prevent issues such as printhead clogs and poor print quality. There is no way to bypass this feature.
As a reference see below document, it clearly refers to your printer model, you must replace any empty ink cartridge to resume printing:
https://support.hp.com/us-en/document/c04331666
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂