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Mfp m127fn
Microsoft Windows 7 (64-bit)

I have error report "ADF does not contain any pages.  Insert the pages and rescan."  There are already pages in the scanner

1 REPLY 1
HP Recommended

@Milan4,

 

Welcome to the HP Support Community!

 

I recommend you follow the below steps and check if it helps.

  1. Open the product and remove any jammed sheets of paper.
  2. Load the tray with the correct size of paper for your job.
  3. Make sure the paper size and type are set correctly on the product control panel.
  4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray.
  5. Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually. Load paper and continue.
  6. The pickup roller and separation pad might be contaminated.

If you continue facing the issue, follow the below steps.

 

1.With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

2.Remove USB cable, if present.

3.Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

4.Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.

5.Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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